what should i do if my property was damaged while having furniture delivered?

Last month I had my first couch delivered to my home. Apparently the furniture was too big for my doorways and the delivery men forced the merchandise into my doorways, damaging my walls doorway and ceiling. I took pictures of the walls and everything else. Now I need to know what should be included in the letter that will be sent to the service center of the people I purchased from. I have no idea really of what to say in the letter besides that my walls were damaged. Does anyone know what to do in this situation?

In the first instance write to the company you contracted to deliver the goods with photos if you have them.

Explain to them that they will be receiving copies of estimates to repair the damage and you will expect them to co operate.

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